Cloud and Network Support Engineer

1 day ago


Oakland, California, United States CTS Full time
Job Overview

We're looking for a skilled System Administrator to join our team at CTS, a leading provider of technology consulting services in the Bay Area.

About the Role

This is an excellent opportunity for a motivated individual to leverage their technical expertise and contribute to the growth and success of our company.

As a System Administrator, you will be responsible for delivering exceptional technical support to our clients, ensuring seamless operations and minimizing downtime.

Your primary focus will be on installing, configuring, and maintaining complex IT infrastructure, including servers, virtual machines, cloud computing, and hyper-v systems.

Additionally, you will work closely with our team to develop and implement effective IT strategies, improve system performance, and resolve technical issues promptly.

The ideal candidate will possess a strong background in Windows Server, Group Policy Objects, VPN, and shares, as well as experience with VoIP solutions, RMM tools, and documentation software.

You will also be familiar with backup and virus protection software, and possess excellent communication and problem-solving skills.

Responsibilities
  • Installation, configuration, and maintenance of IT infrastructure
  • Deliver high-quality technical support to clients
  • Collaborate with the team to develop and implement IT strategies
  • Troubleshoot and resolve technical issues
  • Document technical processes and procedures
Requirements
  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in IT infrastructure management
  • Strong background in Windows Server, Group Policy Objects, VPN, and shares
  • Experience with VoIP solutions, RMM tools, and documentation software
  • Excellent communication and problem-solving skills
Salary and Benefits

$100,000 - $140,000 per year, depending on experience.

A competitive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.



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