Optical Expert

Job Summary

The Licensed Optician at EssilorLuxottica is responsible for delivering exceptional customer experiences by performing key steps of our selling model. This role requires a strong commitment to providing unsurpassed customer service, developing optical skills, and creating an effective learning environment.

Main Responsibilities

• Convey a commitment to providing exceptional customer service by executing our CEE Service Model through Connect, Explore, and Exceed
• Support problem-solving and troubleshooting
• Engage patients, customers, and fellow associates with the use of technology to support experiences
• Deliver the Diamond Service Principles and Service Vision
• Celebrate the LensCrafters Advantages and lead the location in customer service

Key Skills

• Strong communication and listening skills
• Knowledge of current optical theory and merchandise
• Knowledge of current store merchandise assortment and use of Inventory management systems
• Sales skills, including the ability to use and carry an iPad/tablet
• Comfortable with the use of technology to engage patients, customers, and associates

Requirements

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Optical dispensing experience
• Strong communicator and listener
• Awareness of current fashion trends

Benefits

EssilorLuxottica offers a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

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