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Pharmacy Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Pharmacy Service Representative at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service
- Engage with customers and patients to provide a positive and personalized experience.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Pharmacy Operations
- Process prescriptions accurately and efficiently, including retrieving, counting, and pouring pharmaceutical drugs.
- Verify medication information and check for potential interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Store Maintenance
- Ensure a clean and organized store environment, including counters and shelves.
- Restock merchandise and maintain inventory levels.
- Perform other duties as assigned by the Pharmacy Manager or Store Manager.
- Training and Development
- Earn and maintain PTCB certification through our designated training program.
- Attend training sessions and complete PPLs as requested by management.
- Fluency in reading, writing, and speaking English (except in Puerto Rico).
- Ability to work a flexible schedule, including evenings and weekend hours.
- Preferred qualifications include six months of retail experience, prior work experience with Walgreens, good math skills, and computer skills.