Key Holder

1 week ago


Monaca, Pennsylvania, United States Boot Barn Full time
About the Role

At Boot Barn, we're looking for a Key Holder to join our team. As a Key Holder, you'll be responsible for creating an exceptional in-store experience for our customers, providing leadership and support to our store partners, and embodying our Mission, Vision, and Values in your words and actions.

Key Responsibilities
  • Foster a service and selling culture, exceeding overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories, understanding and communicating product knowledge to our customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise and monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
  • Adhere to and enforce all local, federal, and state laws in addition to Company policies, procedures, and practices.
  • Perform any other duties that may be assigned by management.
  • Demonstrate a high level of quality work, attendance, and appearance.
What We Offer
  • Competitive hourly rate plus sales incentives and monthly store sales bonus.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, Dental, Vision, and Life Insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work-life balance.
  • Opportunities for growth at every level - we're opening 50+ new stores each year.
About Us

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly, support each other.

We're a company that values heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit - one handshake at a time.


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