Auto Claims Specialist

3 weeks ago


Tampa, Florida, United States USAA Full time

Customer Service Role at USAA

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We are seeking dedicated professionals to work in our Tampa office as Claims Contact Center Representatives. In this role, you will serve as the first point of contact for Auto First Notice of Loss (FNOL) claims, creating thorough loss reports, verifying coverage, and setting up appropriate services to proactively move claims forward.

Your Key Responsibilities

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  2. Create thorough loss reports
  3. Verify coverage
  4. Set up appropriate services
  5. Deliver best-in-class customer service
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What We Offer

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The estimated salary for this position is $65,000 - $85,000 per year, based on market data and experience. Our comprehensive benefits package includes medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

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About USAA

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USAA is committed to serving the members of the military community and their families. We are an equal opportunity and affirmative action employer, giving consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.



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