Dental Care Experience Coordinator

7 days ago


Leander, Texas, United States Castle Dental Full time

Job Overview

We are seeking a skilled Treatment and Support Coordinator to create exceptional patient experiences using our innovative G3 approach. This includes creating a welcoming atmosphere, assisting with check-in/check-out procedures, and expressing appreciation to patients for choosing us for their dental care.

Working Hours

This role requires working Monday to Friday from 8am to 5pm, with one Saturday per month from 8am to 5pm.

Main Responsibilities

  • Create a positive first impression by greeting each patient warmly and making them feel welcome.
  • Guide patients through the check-in and check-out process, including verifying insurance details and scheduling appointments.
  • Show genuine appreciation to patients for choosing our practice for their dental care needs.

Requirements

  • A minimum of one year of experience in a related field.
  • Familiarity with dental terminology is essential.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Compensation and Benefits

The estimated annual salary for this role is between $43,680 and $49,760 (based on a 40-hour workweek), or $18.00 - $21.00 per hour. We offer a range of benefits, including paid time off, health insurance, and a 401(k) plan.



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