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Patient Care Specialist

4 weeks ago

Ponte Vedra, United States Serenity Healthcare Full time

About the Role:

Serenity Healthcare is seeking a dedicated Patient Care Coach to join our team in Nocatee, FL. As a Patient Care Coach, you will be the face of patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience.

Key Responsibilities:

  • Provide one-on-one coaching and commitment to patients during treatment
  • Graduate Serenity's paid TMS training program
  • Own outcomes of patient treatment

Requirements:

  • High School Diploma/GED
  • Three years' work experience in customer service required
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

About Serenity Healthcare:

Serenity is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Benefits:

  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options