Member Relations Associate

4 weeks ago


Albany, New York, United States CSEA Full time
Company Overview
CSEA is a prominent labor union organization seeking an exceptional professional to support our visibility initiatives. Our ideal candidate will work closely with the Director of Member Benefits to enhance CSEA's presence among members and potential members.

Estimated Annual Salary: $50,952
This compensation package reflects the organization's commitment to fair remuneration for dedicated professionals like you.

Job Description:
The Member Relations Associate will primarily focus on developing and attending visibility events, informational programs, and Region, Local/Unit meetings. This role requires effective communication skills, as you will present information to large and small groups, as well as engage in one-on-one member contacts.

Key Responsibilities:
• Develops and attends visibility events and informational programs for CSEA Locals/Units and potential organizing bargaining units statewide.
• Represents CSEA Member Benefits at Region, Local/Unit meetings and other CSEA-sponsored events.
• Responds to concerns from rank and file members, activists, and elected leadership and staff, makes referrals to other CSEA Departments.
• Distributes and disseminates member publications and/or other union publications for internal visibility and external organizing campaigns.
• Prepares reports/statistics on member contacts, benefit usage, and problem identification and resolution, and other reports as needed.
• Performs other duties as assigned.

Required Skills and Qualifications:
To succeed in this role, you must possess:
• A High School Diploma or Equivalency Certificate AND Three years of satisfactory responsible business experience, preferably in a labor union environment, which must have involved extensive public contact OR Graduation from a recognized college or university from a four-year course for which a Bachelor's Degree is granted; or from a recognized school of labor relations OR A satisfactory equivalent combination of the foregoing training, education, and experience as determined by CSEA.
• Strong public speaking skills and proficiency in using appropriate computer software and hardware.
• Valid New York State driver's license and access to a car for business use.

Why Work with Us?
CSEA is an equal opportunity employer committed to providing a supportive and inclusive work environment. If you are passionate about making a difference in the lives of others and want to join a dynamic team, apply today



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