Retail Technician and Customer Advocate

5 days ago


North Wales, Pennsylvania, United States Bridgestone Americas Full time
About Us

Bridgestone Retail Operations is part of Bridgestone Americas, a global leader in tire and mobility solutions. We are committed to providing our teammates with opportunities for growth, development, and career advancement. Our mission is to 'Serve Society with Superior Quality,' and we believe that our teammates are essential to achieving this goal.


Job Summary

The retail Sales and Service Technician (SST) role is a dynamic position that requires a unique blend of customer service, sales, and technical skills. This individual will work closely with customers to understand their needs, provide recommendations, and deliver high-quality services. The SST will also play a key role in supporting store operations and contributing to the overall success of the business.


Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Sales: Meet or exceed sales targets by identifying customer needs and providing relevant solutions.
  • Vehicle Service Tasks: Perform entry-level vehicle services, including oil changes, tire rotations, and fluid checks.
  • Store Operations: Assist with opening and closing procedures, manage inventory, and maintain store displays as needed.

Minimum Qualifications
  • High School Diploma or Equivalent: Must possess a high school diploma or equivalent.
  • Valid Automobile Driver's License: Must have a valid driver's license and be able to operate a vehicle safely.
  • Customer Service Mindset: Demonstrate a strong customer service mindset and ability to work effectively with customers.
  • Technical Skills: Possess basic technical skills, including the ability to learn and perform vehicle service tasks.


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