Conversational AI Specialist

1 day ago


San Francisco, California, United States Capgemini Full time
Key Responsibilities
  • Design and develop conversation flows, intents, and entities using Google's CCAI solutions
  • Lead the integration of Dialog flow agents with enterprise systems
  • Collaborate with customers, Data Architects, and API teams to align use case requirements and technical API specifications
  • Develop playbooks outlining key conversation paths, failbacks strategies, and proactive engagement
  • Leverage Generative Fallback and AI-powered tools to enhance virtual agent adaptability and dynamic content creation


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