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Banking Customer Service Representative

2 weeks ago


Fort Myers, Florida, United States Fifth Third Bank Full time

**Welcome to Fifth Third Bank**

We are a leader in the financial industry, dedicated to providing exceptional banking services to our customers. Our commitment to innovation, quality, and community involvement sets us apart from other institutions.

**Job Role**

The Personal Banker Associate I is an entry-level position that offers opportunities for career growth and development within the company. As a Personal Banker Associate I, you will be responsible for interacting with customers, identifying their financial needs, and providing solutions to meet those needs.

**Key Responsibilities**

  • Customer Interaction: Engage with customers to understand their financial goals and objectives, and provide personalized service to meet their needs.
  • Product Knowledge: Develop and maintain knowledge of Fifth Third Bank products and services to effectively communicate benefits and features to customers.
  • Sales and Marketing:** Collaborate with internal stakeholders to develop and execute sales and marketing strategies to acquire new customers and deepen existing relationships.

**Requirements**

  • Education: Bachelor's degree or equivalent work experience.
  • Experience: Prior experience in the financial industry is preferred but not required.
  • Skills and Qualifications: Excellent communication and interpersonal skills, ability to work in a team environment, and strong analytical and problem-solving skills.