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Eyewear Sales Supervisor
2 months ago
Position Overview:
At Quay Corp, we began our journey on the vibrant Australian festival scene, inspired by the bold styles and self-expression of festival-goers and artists. Our mission is to create stylish, affordable eyewear that allows everyone to express their individuality.
We are currently seeking a dedicated Sales Associate who will not only support our sales team but also play a crucial role in driving the success of our retail environment by achieving personal sales targets and enhancing customer experiences through expert product knowledge.
Key Responsibilities:
- Team Leadership (50%): Maintain a strong presence on the sales floor, engaging with customers and team members to ensure exceptional service is delivered.
- Coach and mentor sales associates to enhance their performance and productivity.
- Foster an inclusive team atmosphere, adapting leadership styles to meet the diverse needs of team members.
- Sales and Customer Service (50%): Meet and exceed personal sales goals while providing tailored styling advice to a diverse clientele.
- Manage multiple in-store responsibilities while remaining attentive to customer needs.
- Exhibit a professional and trend-conscious appearance that aligns with our brand identity.
- Contribute to maintaining the shop's visual standards and overall brand image.
- Stay informed about fashion trends and product offerings to provide valuable insights to management.
- Adhere to loss prevention protocols to minimize inventory loss.
- Complete assigned tasks and projects within established timelines.
- Ensure compliance with shop cleanliness and safety standards.
Budget Responsibility:
No
Fiscal Responsibilities:
N/A
Collaboration:
This role requires strong collaborative relationships with all members of the shop team.
Qualifications:
- High School diploma or equivalent.
- A minimum of 3 years of experience in fashion retail, with some leadership experience preferred.
- Proven ability to deliver personalized customer service.
- Basic math skills and proficiency in computer applications (MS Word, Excel, and Outlook preferred).
- Excellent verbal and written communication skills.
- Flexibility to work evenings, weekends, and during shop openings and closings as needed.
Travel Requirements:
0% travel
Physical Demands:
This position is based in a retail environment, requiring:
- Standing and walking for up to 8 hours per shift.
- Stooping and kneeling to manage merchandise.
- Reaching and pulling to stock or retrieve items.
- Lifting items weighing between 5 to 25 lbs regularly, with occasional heavier weights.
- Working an average of 32-40 hours per week.
Quay Corp reserves the right to modify job responsibilities as necessary to meet the evolving needs of the business.