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Eyewear Sales Supervisor

2 months ago


Los Angeles, California, United States Quay Corp Full time

Position Overview:

At Quay Corp, we began our journey on the vibrant Australian festival scene, inspired by the bold styles and self-expression of festival-goers and artists. Our mission is to create stylish, affordable eyewear that allows everyone to express their individuality.

We are currently seeking a dedicated Sales Associate who will not only support our sales team but also play a crucial role in driving the success of our retail environment by achieving personal sales targets and enhancing customer experiences through expert product knowledge.


Key Responsibilities:
  • Team Leadership (50%): Maintain a strong presence on the sales floor, engaging with customers and team members to ensure exceptional service is delivered.
  • Coach and mentor sales associates to enhance their performance and productivity.
  • Foster an inclusive team atmosphere, adapting leadership styles to meet the diverse needs of team members.
  • Sales and Customer Service (50%): Meet and exceed personal sales goals while providing tailored styling advice to a diverse clientele.
  • Manage multiple in-store responsibilities while remaining attentive to customer needs.
  • Exhibit a professional and trend-conscious appearance that aligns with our brand identity.
  • Contribute to maintaining the shop's visual standards and overall brand image.
  • Stay informed about fashion trends and product offerings to provide valuable insights to management.
  • Adhere to loss prevention protocols to minimize inventory loss.
  • Complete assigned tasks and projects within established timelines.
  • Ensure compliance with shop cleanliness and safety standards.

Budget Responsibility:
No

Fiscal Responsibilities:
N/A

Collaboration:
This role requires strong collaborative relationships with all members of the shop team.

Qualifications:
  • High School diploma or equivalent.
  • A minimum of 3 years of experience in fashion retail, with some leadership experience preferred.
  • Proven ability to deliver personalized customer service.
  • Basic math skills and proficiency in computer applications (MS Word, Excel, and Outlook preferred).
  • Excellent verbal and written communication skills.
  • Flexibility to work evenings, weekends, and during shop openings and closings as needed.

Travel Requirements:
0% travel

Physical Demands:
This position is based in a retail environment, requiring:
  • Standing and walking for up to 8 hours per shift.
  • Stooping and kneeling to manage merchandise.
  • Reaching and pulling to stock or retrieve items.
  • Lifting items weighing between 5 to 25 lbs regularly, with occasional heavier weights.
  • Working an average of 32-40 hours per week.

Quay Corp reserves the right to modify job responsibilities as necessary to meet the evolving needs of the business.