Bayfront Health Ambassador

2 days ago


St Petersburg, United States Bayfront Health Full time
Job Summary

We are seeking a skilled Bayfront Health Ambassador to provide exceptional customer service and support to our patients, guests, and hospital staff. As a key member of our team, you will be responsible for ensuring that every individual receives a positive and personalized experience during their visit.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Bayfront Health offers a competitive salary range of $45,000 - $65,000 per year, depending on experience.

Key Responsibilities:

  • Provide directions and assistance to patients, guests, and staff within the hospital system and surrounding area.
  • Maintain current knowledge of hospital personnel, departments, and their locations to refer guests to the appropriate department or person.
  • Respond to needs of patients, guests, and staff through phone calls, in-person interactions, or written correspondence.
  • Makes regular rounds of patient areas to identify and meet patient/visitor needs.
  • Maintain excellent working relationships with all hospital staff, management, and departments.
  • Assist Social Service with transportation and hotel or flight arrangements for patients and their families.
  • Promote a caring attitude and sensitivity to the needs and concerns of customers.
  • Present a professional image in dress, hygiene, and communications skills.

Requirements:

  • High School diploma or equivalent required; associate's or bachelor's degree preferred.
  • Two years of experience in a customer service setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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