Senior Commercial Security Alarm Technician

2 days ago

Thompsons Station, United States Brinks Home Full time
Job Title: Senior Commercial Security Alarm Technician

Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

Job Summary:

We are seeking a determined Commercial Security Alarm Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The successful candidate will perform service, installation, and/or inspection of systems, working independently and with team members.

Key Responsibilities:
  • Perform installation and service of low voltage systems in accordance with Brinks Home minimum installation standards, the National Electric Code, manufacturer's instructions, and Brinks Home Safety Policy.
  • Facilitate the service of common systems in your area through effective communication, leadership, and organization.
  • Service and repair common systems in your area.
  • Assist more senior personnel in the service of complex systems.
  • Provide training and support to less senior technicians.
  • Responsible for customer on-boarding.
  • Operate job-related mechanical equipment (bucket truck, scissor lift, trencher, etc.).
  • Communicate work in progress according to currently accepted procedure.
  • Understand and complete all UL, FM, and Mercantile paperwork, as required.
Requirements:
  • A willingness to learn in an ever-changing industry.
  • Basic knowledge of low voltage electronic systems.
  • Ability to work in a high-stress environment and able to work under pressure in order to meet strict deadlines.
  • Knowledge of Access, Fire, Intrusion, and VST.
  • Basic knowledge and understanding of IT and network infrastructure.
  • Experience with hand tools and various power tools.
  • Basic computer skills (Microsoft Word, Excel, and Outlook).
  • An understanding of drawings, blueprints, plans, and job specifications.
  • Able to work well with individuals at all levels of the organization, as well as customers.
  • Able to work independently, with little or no supervision while still providing a team-oriented attitude.
  • Maintain proper dress code and appearance.
  • Possess a valid driver's license.
  • Willing to travel.
  • Be able to pass an extensive background check and drug screening process.
  • Able to obtain NICET I Certification.
Benefits:
  • Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education.

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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