Bilingual Medical Support Specialist
3 weeks ago
As a Bilingual Medical Support Specialist at BioLife Plasma Services, you will play a critical role in ensuring the success of our end-to-end donation process. This includes championing our en Espanol initiative, communicating with donors, and providing exceptional customer service.
Key Responsibilities- Determine donor eligibility accurately and in a timely manner, including informed consent, AIDS education, and confidential self-exclusion.
- Evaluate and manage donor reactions, following SOPs for medical emergencies and executing Center Physician standing orders.
- Manage donor deferral, reviewing test results and notifying donors of unsuitable test results.
- Initiate and investigate Post Donation Information (PDI), referring to the Center Physician or Medical Affairs as needed.
- Assist the EHS program, conducting pre-placement evaluations, supporting vaccination programs, and maintaining employee medical records.
- Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN).
- Current Cardiopulmonary Resuscitation (CPR) and AED certification required.
- Ability to fluently and proficiently speak and read in both English and Spanish.
- Bachelor's Degree preferred.
- Minimum of two years in a clinical or hospital setting preferred.
We offer a competitive hourly wage range of $32.79 and a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match.
BioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates.
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Bilingual Medical Support Specialist
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