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Network Monitoring and Support Specialist

2 months ago

Mastic Beach, New York, United States MyCareersFuture Full time

Job Summary

MyCareersFuture is seeking a highly skilled NOC Engineer to join our team. As a NOC Engineer, you will be responsible for monitoring and managing our network infrastructure to ensure optimal performance and availability.

Key Responsibilities

  • Monitor and analyze network performance and troubleshoot issues in a timely manner
  • Manage network outages and notifications to customers
  • Assist with daily SOC and IT monitoring duties
  • Coordinate operation activities and perform layer 1 network analysis and troubleshooting
  • Manage and respond to facility and security alarms
  • Respond to incidents and breaches in a timely manner
  • Perform other ad-hoc duties as assigned by supervisors

Requirements

  • NITEC or Diploma in any field
  • Able to perform 12 hours rotating shift duty
  • No experience needed as on-the-job training will be provided
  • Positive mindset and attitude
  • Good communication skills
  • Able to work in a buddy system-oriented environment
  • Willingness to learn

What We Offer

MyCareersFuture offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.