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Brand Ambassador

1 month ago

Little Rock, Arkansas, United States LAGOS Full time
About LAGOS

LAGOS is a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles. Since 1977, the brand has been synonymous with timeless sophistication and luxury.

Job Summary

The Brand Ambassador will increase brand visibility and sales by creating an environment that inspires customers to explore the LAGOS brand at each store. This role will support and guide the store team to deliver exciting customer experiences and maintain a positive brand image.

Key Responsibilities
  • Drive brand visibility and sales through compelling product displays and customer experiences.
  • Ensure adherence to company visual merchandising guidelines and brand standards.
  • Maintain clear product direction, following company merchandising standards for all collections.
  • Lead execution of merchandise upkeep—including polishing, RTVs and swaps.
  • Ensure that all products and fixtures in the cases are pristine.
  • Train staff in proper case layout, product mapping, key items, and seasonal awareness.
  • Train staff members in the areas of product knowledge and selling.
  • Educate store teams on seasonal product launches, upcoming marketing, events, campaigns, and brand standards.
  • Provide daily updates to the Field Experience Manager on store visits, store inventory, marketing needs and merchandising strategies.
  • Communicate regularly with store staff and Designated Sales Associates on inventory, visual displays, clientele, and upcoming events.
  • Promote any new LAGOS opportunity with each account: new space/location, increased case availability, competitive marketing, and incentives.
  • Alert the Field Experience Manager and upper management to moves within the store, higher selling days/incentives and management changes.
  • Report seasonal trends and merchandising opportunities from competitive shopping and analysis.
  • Attend events as needed to support onsite teams; attend company training seminars in Philadelphia and other offices.
  • Assist the Director, Field Experience with planning, organizing, and implementing all Designated Sales Associate conclaves.
Requirements
  • College-educated.
  • Business acumen.
  • Attention to detail.
  • Planning and organizational skills.
  • Verbal and written communication skills.
  • Creativity and critical thinking skills.
  • Knowledge of luxury brands.
  • Proficiency in Microsoft Office.
Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Required to sit; climb or balance; and stoop, kneel, crouch or crawl.
  • Required to regularly lift and/or move up to ten pounds, and occasionally lift and/or move up to twenty-five pounds.
Equal Employment Opportunity

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce and value all employees' talents and support an environment that is inclusive and respectful.