Enterprise AI Solutions Strategist

2 weeks ago

San Francisco, California, United States Anthropic Full time

At Anthropic, we're building a future where AI systems are reliable, interpretable, and steerable. As an Enterprise AI Solutions Strategist on our Applied AI team, you'll play a key role in helping large enterprises understand the value of Claude and successfully integrate it into their technology stack.

About the Role

You will be a trusted technical advisor, combining your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. You'll work closely with our Sales, Product, and Engineering teams to guide customers from initial technical discovery through successful deployment.

Responsibilities:
  • Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation.
  • Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment.
  • Support customers building with both the Claude API and Claude for Work.
  • Create and deliver compelling technical content tailored to different audiences, from technical deep dives for engineering & development teams to business value-focused conversations with executives.
Required Skills and Qualifications:
  • 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
  • Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders.
  • Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders including C-suite executives, engineering & IT teams, and more.
  • Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders.
  • Experience designing scalable cloud architectures and integrating with enterprise systems.

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