Crisis Response Case Manager

4 weeks ago


Las Vegas, Nevada, United States Signs of Hope Full time
Job Summary

This position is responsible for providing comprehensive case management services, crisis intervention, and advocacy for victims of sexual violence. The Crisis Response Case Manager will work with advocates, clinicians, and community partners to assist clients on a range of issues, including basic needs, food, housing, transportation, employment, medical, mental health, finance, court advocacy, crisis intervention, safety planning, and more.

Key Responsibilities
  • Complete initial intake with clients needing case management services and develop written service plans.
  • Monitor and follow up on the implementation of the service plan by linking clients with necessary providers, assisting in gaining access to needed medical, psychiatric, social, educational, employment, and other services.
  • Assist with overall crisis response to victims of sexual assault by phone and at the hospital.
  • Maintain up-to-date knowledge of victims' rights, confidentiality standards, SANE procedure, and criminal/civil justice process.
  • Disburse rental assistance, utility assistance, emergency shelter assistance, food assistance, and documentation recovery assistance, as needed.
  • Coordinate client transportation to necessary appointments, such as medical appointments, mental health appointments, social services appointments, and employment activities.
  • Assist victims and their families with safety planning, individualized advocacy, victim compensation applications, Confidential Address Program applications, and more.
Requirements

To perform this job successfully, an individual must have necessary knowledge, skills, and abilities, and will have to complete prescribed training programs with Signs of Hope Advocate University and additional training as identified. Must maintain and have available an active working phone, valid driver's license, and ability to provide own transportation (mileage reimbursed) to complete travel responsibilities of the job. Bilingual in English and Spanish strongly preferred, with strong written communication skills in English.

Minimum of a bachelor's degree from an accredited college in human services, social work, criminal justice, or related field strongly preferred, with 1 year of case management experience. All staff must complete a full 50-hour advocate training and participate in continuing education activities at least 3 times per year. Must maintain compliance with UMC requirements and remain active and updated with the Human Resources Department at UMC.



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