Commercial Operations Manager

5 days ago


Tulsa, Oklahoma, United States Lufthansa Full time
Job Overview

Lufthansa Technik Component Services LLC is seeking an experienced Commercial Operations Manager to join our team. The successful candidate will have a strong background in commercial operations and excellent analytical skills.

About the Role:

  • Responsible for the commercial execution of business at the individual item level.
  • Ensure smooth operational Customer Support and act as a consultant to customers in all matters of material and customer management.
  • Identify and manage revenue opportunities within your scope of responsibilities.
  • Realize cross- and up-selling potential.
  • Advising customers in finding the right solution and proactively selling customer-oriented services.
  • Responsible for perfect functioning of the customer interface.

Requirements:

  • At least 2 years of experience in commercial operations required.
  • Fluency in English language required.
  • German and Spanish language desirable.
  • Knowledge in MRO Customer Service required.
  • Knowledge in CSR Training or equivalent OTJ, SAP, and MAX.
  • MS Office skills as user.
  • Excellent analytical skills.
  • Excellent communication skills.
  • Excellent problem-solving.
  • Excellent ability to work under pressure.


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