Commercial Operations Manager
5 days ago
Lufthansa Technik Component Services LLC is seeking an experienced Commercial Operations Manager to join our team. The successful candidate will have a strong background in commercial operations and excellent analytical skills.
About the Role:
- Responsible for the commercial execution of business at the individual item level.
- Ensure smooth operational Customer Support and act as a consultant to customers in all matters of material and customer management.
- Identify and manage revenue opportunities within your scope of responsibilities.
- Realize cross- and up-selling potential.
- Advising customers in finding the right solution and proactively selling customer-oriented services.
- Responsible for perfect functioning of the customer interface.
Requirements:
- At least 2 years of experience in commercial operations required.
- Fluency in English language required.
- German and Spanish language desirable.
- Knowledge in MRO Customer Service required.
- Knowledge in CSR Training or equivalent OTJ, SAP, and MAX.
- MS Office skills as user.
- Excellent analytical skills.
- Excellent communication skills.
- Excellent problem-solving.
- Excellent ability to work under pressure.
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