Xfinity Retail Sales Consultant

1 month ago


Havertown, Pennsylvania, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a fantastic opportunity to join a dynamic team and make a real impact on our customers' lives.

Key Responsibilities
  • Represent Comcast's products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities and increase their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services and gain their consent.
  • Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
  • Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Align with all company and retail operational policies and procedures.
  • Complete training requirements and engage in team huddles and learning.
  • Able to work a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed.
What We Offer
  • Development and advancement opportunities.
  • Parental leave.
  • Vacation.
  • Employee resource groups.
  • Day 1 medical, dental, and vision insurance.
  • 401(k) matching.
  • Discounted services (must reside in the footprint).
  • Xfinity Mobile discounts.
  • Many more benefits and perks.
Disclaimer

This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Compensation

Base Pay: $18.00

Total Target Compensation (Base Pay plus Targeted Commission): $25.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education and Certifications

High School Diploma / GED (Required)

2-5 Years of Relative Work Experience



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