Specialty Sales Associate
3 weeks ago
About the Role:
Hudson, a leading travel retailer, is seeking a skilled Specialty Sales Associate to join their team at Harry Reid International Airport. As a key member of the sales team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the store's sales goals.
Key Responsibilities:
- Engage customers on the selling floor with a focus on customer service and product knowledge.
- Maintain high energy and professional manner at all times.
- Solve customer problems and exceed expectations in store.
- Service multiple customers using outstanding Customer Service standards.
- Responsible for name capture and customer relationship and after sales service.
- Maintain the store environment, store organization, and visual display and store sets.
- Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
- Effectively operate a cash register.
- Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store.
- Be knowledgeable and familiar with the surrounding businesses/offerings within the facility.
- Communicate pricing, out of date, and inventory issues with management.
- Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays.
- Assist with book inventory process (i.e., ordering, receiving, returns).
- Perform related work as assigned.
Requirements:
- Comply with company dress code.
- Show passion and pride for The Brand in every area of responsibility.
- Ability to lift at least 40lbs.
- Execute 5 Customer Service Standards at all times: Greet the Customer, Offer assistance to each and every customer, Ask Lifestyle Questions to Suggest Appropriate Product, Provide quick and accurate service, Thank the Customer each and every time.
- Minimum 2 years retail experience (high fashion and electronics experience preferred).
About Dufry:
Dufry is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds, and identities.
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