Enterprise System Administrator
4 weeks ago
About the Role
We are seeking an experienced Senior System Administrator to join our team at The Pentagon. As a key member of our IT team, you will be responsible for performing technical assessments, applying system enhancements, and ensuring database backups meet business requirements.
Key Responsibilities:
- Technical assessments and acceptability of software and hardware.
- System enhancements and documentation.
- Batch job processing and interface management.
- Customer representation on technical review teams.
- Information compilation and summarization.
- Problem ownership and resolution.
- Database alert and escalation response.
- Collaboration with database engineering for strategic solutions.
- Recovery Point Objectives (RPO) compliance.
- Technology customer communication and status updates.
- TIER 1 SAFES Domain Support.
- NOC coordination and server backup assurance.
- System operation, installation, and logic explanation procedures development.
- Blackbook System Administration activities.
Requirements:
- 4+ years' experience in computer help desk or similar role.
- DoD 8570, Information Assurance Technical, Level II certification.
- Automated trouble ticket system knowledge.
- Database troubleshooting and resolution experience.
- Script-based operational automation experience.
- Database incident and request tracking experience.
- Excellent problem-solving, communication, and teamwork skills.
- Ability to work in a dynamic environment and interact with multiple stakeholders.
Salary Range: $90,000 - $120,000 per annum based on experience.
Benefits Package:
- Competitive salary.
- Health insurance, including medical, dental, and vision coverage.
- Retirement savings plan with company match.
- Tuition reimbursement program.
- Flexible work arrangements.
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