Senior Fiber Network Operations Manager

2 days ago


Herndon, Virginia, United States Lumen Technologies Full time
About This Role

As a Senior Fiber Network Operations Manager at Lumen Technologies, you will be responsible for managing and optimizing our fiber network operations. You will work closely with our teams to ensure smooth operation of our network infrastructure and identify areas for improvement.

Your responsibilities will include managing trouble tickets for dark fiber and circuit level issues, scheduling FOPs, working with OSPE/NI, updating tickets, rescheduling, and coordinating with off-net carriers. You will process scheduled maintenance notifications for Federal customers, determine risk assessments, impact levels, and review MOPs.

You will also provide background and scope of work pertaining to fiber maintenance, circuit grooms, equipment maintenance, and cataloging maintenance notifications in our GSD NOC database. Your goal will be to ensure seamless operation of our network and minimize downtime.

We are looking for a highly skilled and experienced professional with a strong background in fiber network operations. Our salary range is $91,266 - $121,688, depending on location. We offer competitive compensation and comprehensive benefits, including Health, Life, Voluntary Lifestyle benefits, and other perks that enhance your physical, mental, emotional and financial wellbeing.



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