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Career Opportunities at Creighton University
We are seeking a highly motivated and detail-oriented Front Desk Receptionist to join our team at Creighton University. As a key member of our Residence Hall staff, you will play a critical role in ensuring the safety and security of our students, while also providing exceptional customer service and support.
Responsibilities- Provide a safe and welcoming environment for students and guests, adhering to all guidelines and procedures for access control and emergency response.
- Assist in bag checks and enforce community standards, promoting a respectful and inclusive community.
- Escalate safety, security, and medical emergencies to on-duty or on-call staff, ensuring prompt and effective response.
- Identify and respond to potentially intoxicated students, activating standard response protocols through Public Safety and Residential Life staff.
- Monitor video surveillance to detect and address unauthorized use of emergency exit doors and other safety concerns.
- Execute fire and weather emergency response protocols, assisting first responders with rosters and other information.
- Protect confidential information and maintain a clean, organized, and welcoming desk environment.
- Provide accurate and up-to-date information about guest check-ins/check-outs, equipment usage, and other operational information.
- High school diploma or equivalent required.
- 0-2 years' related experience preferred.
- Strong verbal and written communication skills, as well as interpersonal skills, are essential.
- Customer service experience a plus.
As a valued member of our team, you will enjoy a competitive hourly rate of $15.00 and the opportunity to work in a dynamic and supportive environment. This is a non-benefit, 9 or 12-month position that includes working holidays.
Creighton University is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.