Customer Experience Ambassador

5 days ago


North Bergen, New Jersey, United States Target Full time
Role Responsibilities
  • Create a warm and inviting experience for guests by authentically greeting them and addressing their needs.
  • Observe and respond to guest interactions, using body language and verbal cues to tailor your approach.
  • Engage with guests in a genuine way, asking questions to better understand their specific needs and providing tailored solutions.
  • Be knowledgeable about our products, services, and tools, using this expertise to solve issues and improve the guest experience.
  • Thank guests in a sincere manner, expressing appreciation for their business and encouraging repeat visits.
Requirements

To succeed as a Guest Advocate, you'll need excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment. You should also be comfortable working in a dynamic team setting and be willing to learn and adapt to new situations.



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