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Client Relationship Specialist

2 months ago

Seaside, Oregon, United States U.S. Bank Full time
Job Summary

U.S. Bank is seeking a skilled Client Relationship Specialist to join our team. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional service and support to meet their financial needs.

Key Responsibilities
  • Client Relationship Building: Develop and maintain strong relationships with customers, understanding their financial goals and needs, and providing personalized solutions to meet those needs.
  • Financial Solutions: Identify and recommend financial solutions to customers, including deposit and loan products, to help them achieve their financial goals.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on U.S. Bank's products and services, including digital banking solutions, to provide customers with the best possible advice and support.
  • Collaboration: Work closely with branch team members and partners to ensure seamless customer service and support.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Typically 3-4 years of job-related, retail banking experience or a combination of experience and commensurate training.
  • Skills: Proven ability to build and foster relationships with customers, effective communication and interpersonal skills, and a strong understanding of financial products and services.
Benefits
  • Healthcare: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: 401(k) and employer-funded retirement plan.
  • Time Off: Paid vacation and sick leave.
  • Professional Development: Opportunities for training and professional growth.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.