Case Manager
2 weeks ago
The Downtown Women's Center is seeking a dedicated and compassionate Case Manager to join our team. As a key member of our Intensive Case Management Services (ICMS) team, you will play a vital role in providing housing placement and individualized case management services to homeless women enrolled in our Housing for Health program.
Key Responsibilities- Engage women in services and establish housing linkages and placement through the implementation of Critical Time Intervention (CTI)
- Create individualized service plans that ensure housing stability, address each client's needs and goals, and identify and provide needed resources and referrals
- Assist clients in securing housing, basic needs, medical and mental health services, including substance abuse treatment when necessary, job training access, and public benefits where eligible
- Work to effectively meet clients' needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff and other community service providers
- Maintain accurate and timely records of activities, case management notes, and services provided to each client
- Collaborate with mental health agencies, hospitals, and clinic settings to ensure continuity of care for clients
- Advocate for best practices to ensure that clients retain housing, increase life skills, improve health and mental health
- Provide supervision and guidance to interns and volunteers in the provision of services to clients
- Develop and maintain relationships with clients, staff, and local service providers, participate in community meetings pertaining to services benefiting clients, and serve as a representative of DWC at community events
- One (1) year of experience working with homeless individuals and a social work/mental health-related bachelor's degree required OR a minimum of two (2) years of experience providing direct mental health services, intensive case management services, or permanent supportive housing required
- HMIS experience preferred, with knowledge of data collection tools to track client progress
- Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
- Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences
- Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with data management responsibilities
- Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
- Attention to detail
- Ability to be flexible with hours when needed
- Cultural humility
- Must be a CA resident and live no more than 75 miles from DWC; must be available for in-person meetings at DWC
- Current valid California state driver's license, comprehensive insurance, and good driving record
- Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
- You will be required to be up to date on your vaccinations against COVID-19 and provide documentation
The Downtown Women's Center offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer a generous paid time off policy and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees and clients.
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