Technical Support Specialist

4 days ago


Bridgeport, Connecticut, United States Johnson Service Group Full time

Job Overview

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Johnson Service Group. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation and security of our IT infrastructure.

About Us

Johnson Service Group is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are committed to providing world-class service and diversified offerings to fit the evolving needs of our clients and candidates.

What You'll Do

  • Maintain and improve our technical systems to ensure all employees have the technology they need to complete their work efficiently.
  • Provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies.
  • Evaluate and implement new technologies to enhance our IT infrastructure and improve our overall performance.

Required Skills and Qualifications

  • Demonstrated initiative and strong time management skills.
  • Experience with Windows Server 2016 and above, as well as proficiency in administrating and maintaining desktop operating systems and applications.
  • Possesses a high level of knowledge in supporting and managing email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
  • Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge.
  • Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.

Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.



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