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Food and Beverage Server
2 months ago
Job Overview:
The Dining Service Associate plays a crucial role in ensuring a delightful dining experience for guests. This position involves taking food and beverage orders, serving meals, preparing detailed checks, and occasionally processing payments. Additional responsibilities may include guiding guests to their tables, attending to customers at counters, setting up and clearing tables, and managing cash register operations. A key aspect of this role is verifying the age of patrons to comply with alcohol service regulations. The Associate is dedicated to delivering exceptional service to guests in a prompt and courteous manner.
Responsibilities:
- Maintain compliance with hospitality standards and regulations to promote safe and efficient operations.
- Adhere to certification requirements relevant to the position, including Alcohol Awareness and Food Handlers certifications.
- Familiarize oneself with the restaurant's layout and the responsibilities associated with each role.
- Possess comprehensive knowledge of the menu offerings and daily specials.
- Provide guests with all food and beverage needs in a warm, friendly, and professional manner.
- Clear, clean, and reset tables as necessary.
- Be proficient in operating the Point of Sale (P.O.S.) system.
- Handle cashier duties, including closing checks and completing end-of-shift paperwork.
- Execute opening and closing procedures and side work tasks according to assigned station rotations.
- Ensure tables and service stations are well-stocked, tidy, and clean.
- Perform additional tasks as assigned by supervisors or management.
Qualifications:
- High School diploma or equivalent preferred, along with experience in a hospitality setting.
- Alcohol Awareness Certification (must comply with state regulations).
- Food Handlers certification (must comply with state regulations).
- Ability to communicate information and ideas clearly.
- Capability to evaluate and choose among alternative courses of action quickly and accurately.
- Ability to work effectively in high-pressure situations.
Company Overview:
Courtyard Wall Township is dedicated to providing an outstanding experience for our guests. As part of a global leader in hotel management, we pride ourselves on our commitment to excellence and our vibrant workplace culture. Join us in creating memorable experiences for our guests.