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Energy Efficiency Specialist

2 months ago

Fergus Falls, Minnesota, United States Franklin Energy Full time
Job Summary

We are seeking a highly motivated and experienced Energy Efficiency Specialist to join our team at Franklin Energy. As an Energy Efficiency Specialist, you will play a critical role in providing expert advice and coordination for our energy-saving programs to homeowners, landlords, building owners, and other utility customers.

Key Responsibilities
  • Assist with the direct installation of energy-saving products as directed by program management.
  • Promote the energy efficiency program to customers and trade allies within your assigned territory.
  • Understand and implement the company's sales process, including making outbound calls to new and existing customers to meet assigned energy-saving targets.
  • Manage field time effectively with customer or trade ally visits.
  • Develop and present program presentations to spur project activity.
  • Respond to customer inquiries and concerns by phone, electronically, or in person to move projects towards completion.
  • Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs.
  • Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers.
  • Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required.
  • Discuss technical elements of energy-consuming equipment, such as lighting, HVAC, hot water systems, building and pipe insulation, and air sealing.
  • Enter data into spreadsheets and databases to determine energy savings and to manage current projects, which may also include collaborating with energy engineers as required.
  • Maintain a professional appearance appropriate for a representative of our organization and the utility.
  • Build quick rapport with customers and initiate conversations with customers on site regarding energy usage at the facility.
  • Provide written summary reports directly to the customer and summary reports to the client/program manager when required.
  • Be able to work in a team atmosphere and be willing to collaborate on continuous improvement of operations year after year.
  • Assist the program manager in the training of new team members.
  • Lead presentations promoting energy efficiency programs for targeted groups.
  • Install energy efficiency products in tenant units and building common areas.
  • Perform all other duties as assigned.
Requirements
  • Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
  • 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management.
  • Previous energy efficiency and/or energy modeling experience is preferred.
  • Previous customer service, sales, or marketing experience.
Preferred Skills
  • Must be self-motivated, organized, and have an ability to prioritize workload.
  • Must be flexible to handle a wide work variety and work at a fast pace.
  • Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
  • Strong data entry skills in entering information in tracking systems/databases.
  • Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.
  • Ability to analyze and interpret data and solve practical problems.
  • Knowledge of mathematical concepts such as fractions, percentages, and ratios.
  • Reliable transportation.
Benefits

We offer a competitive salary range of $50,600-$69k+, as well as a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more

Work Environment
  • Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls.
  • Ability to lift up to 40 pounds.
  • Noise Level is typically moderate.
  • Employee could be exposed to fumes and/or airborne particles and risk of potential shock.