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Restaurant Host/Hostess
2 months ago
We are seeking a skilled and friendly Restaurant Server to join our team at Botero Tapas + Wine Bar. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities- Guest Service: Welcome and seat guests in a timely and courteous manner, ensuring a warm and inviting atmosphere.
- Order Taking: Take food and drink orders accurately and efficiently, using your knowledge of our menu to make recommendations and upsell.
- Food and Beverage Service: Collaborate with the kitchen and bar staff to deliver prompt and correct service, ensuring that all orders are fulfilled to the highest standard.
- Menu Knowledge: Develop a thorough understanding of our menu, including ingredients, preparation methods, and pairing suggestions, to provide expert recommendations to guests.
- Conflict Resolution: Anticipate and resolve any customer issues promptly and professionally, ensuring that all guests leave the restaurant satisfied.
- Table Maintenance: Maintain the cleanliness and organization of the dining area, including clearing tables, resetting for new guests, and ensuring that all areas are tidy and well-stocked.
- Special Events: Assist with the setup and execution of special events, such as private parties and wine tastings, to ensure a seamless and memorable experience for our guests.
- Post-Shift Procedures: Participate in post-shift cleaning and sanitizing procedures to maintain a clean and safe environment for our guests and staff.