Customer Experience Ambassador

3 weeks ago


Metairie, Louisiana, United States Tandem PT Full time
**Front Desk Administrator Role Overview**

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Administrator. This role is crucial in ensuring that our patients receive exceptional service and have a seamless experience from the moment they walk in until they leave.

In this position, you will be responsible for managing the front desk operations, answering phone calls, converting inquiries into paying patients, and maintaining a welcoming atmosphere for our clients. Your primary goal will be to help us grow the revenue of the clinic by booking new patients and retaining existing ones as lifelong customers.

You will work closely with our team to provide outstanding customer service, communicate the value of our services, and handle price objections effectively. Your attention to detail, organizational skills, and ability to multitask will be essential in ensuring the smooth operation of the front desk.

We offer a competitive salary of $45,000 per year, opportunities for growth and development, and a supportive team environment. If you are passionate about delivering exceptional customer experiences and have a strong background in customer-facing roles, we encourage you to apply for this exciting opportunity.

  • Key Responsibilities:
  • Manage front desk operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
  • Provide exceptional customer service, respond to phone calls, and convert inquiries into paying patients.
  • Work collaboratively with our team to achieve business objectives, improve patient satisfaction, and increase revenue.
  • Maintain a clean and organized waiting area, ensuring a welcoming atmosphere for our clients.


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