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Amazon Connect Program Coordinator
2 months ago
Are you ready to take on a pivotal role as a Project Lead – Amazon Connect?
As a prominent managed service provider (MSP), InterVision empowers IT leaders to tackle their most pressing challenges by identifying the optimal technology, deployed in the most suitable environment, and managed through the ideal model tailored to their specific needs and long-term objectives.
InterVision's mission is to revolutionize businesses through the transformative power of technology, and we are dedicated to unlocking value by delivering cutting-edge solutions through a consultative approach. Our team comprises the finest professionals in their respective fields.
If you seek a career-defining opportunity, we are eager to connect with you.
InterVision Systems is in search of a Project Lead who will excel in a fast-paced, dynamic setting and be accountable for the successful execution of intricate technical projects for our diverse clientele, including government, commercial, and international sectors.
Essential Qualifications / Experience
- Bachelor's Degree or higher in relevant fields such as computer science, project management, business, or accounting.
- Over 5 years of experience in technical project management within a high-paced, multi-tasking environment.
- Certified Scrum Master (CSM).
- Proven experience managing AWS Cloud and/or Amazon Connect projects.
- A minimum of 4 years collaborating with business functional teams or relevant experience in information technology and project management.
- Proficient in applying project management methodologies, particularly in agile team management and coaching, client relationship management, budget oversight, and contract compliance.
- Experience working independently as well as in a collaborative project team environment.
- Ability to swiftly adapt to changing priorities, demands, and timelines through analytical and problem-solving skills.
- Capable of garnering cooperation from a diverse range of stakeholders, including management, clients, and other departments.
- Skilled in holding project team members accountable for timely and accurate completion of project deliverables, escalating issues to management as necessary.
- Strong prioritization and execution skills in a high-pressure environment.
- Excellent verbal, written, and interpersonal communication abilities.
- Competent in managing conflicts among team members effectively.
- Outstanding planning and organizational skills.
- Adept at learning, understanding, and applying new technologies.
- Willingness to work a flexible schedule to accommodate clients across various time zones.
- Strong understanding of accounting or financial processes.
- Experience managing multiple, complex, and high-profile projects requiring various resources and functional integration.
Preferred Qualifications / Experience
- Project Management Professional (PMP) certification.
- Scaled Agile Framework (SAFe) certification.
- AWS Certified Practitioner and other AWS Certifications.
Key Responsibilities:
- Direct and oversee project development and execution from initiation to closure using InterVision's standard project methodology.
- Facilitate the definition of project scope, objectives, and deliverables aligned with business goals.
- Coordinate all communications and meetings between the client and the InterVision Project Team throughout the project lifecycle.
- Clearly articulate expectations to team members.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify project success criteria and communicate them to all stakeholders throughout the project.
- Develop and present progress reports, proposals, requirements documentation, and presentations.
- Determine the frequency and content of status reports from the project team, analyze results, and address problem areas.
- Identify and manage project dependencies and critical paths; resolve issues and conflicts within the project team; assess project risks and propose mitigation strategies.
- Effectively manage project scope by ensuring all changes are documented and approved; proactively manage scope changes, identify potential crises, and develop contingency plans.
- Handle incidents and change orders within assigned projects, including necessary escalations to ensure timely completion.
Why Choose InterVision?
EXCEPTIONAL WORK ENVIRONMENT: If you thrive in a culture of growth and individual impact, InterVision is the ideal place for you.
CLIENT SUCCESS: With over 30 years of experience, we have assisted some of the largest and most influential companies in addressing their challenges through a wide array of innovative technologies, from network infrastructure to cloud migrations.
InterVision not only helps clients refine their strategies with the right technology and cloud solutions but also provides the resources needed to bring those strategies to fruition, ensuring a powerful combination of vision and capability.
DIVERSE SERVICE OFFERINGS: InterVision provides a comprehensive range of services and solutions essential for organizations to thrive in today's dynamic IT landscape, including innovative solutions for data center and cloud transformation, IT resilience, modern communications, remote workforce solutions, and advanced data analytics.
PREMIUM FACILITIES: InterVision operates multiple Tier 3 and Tier 4 data centers, which are SOC II Type 2 compliant and certified in Confidentiality and Security.
INDUSTRY RECOGNITION: InterVision has received numerous prestigious awards and acknowledgments within the technology sector, consistently recognized by leading organizations.
TOP-TIER PARTNERSHIPS: InterVision holds elite certifications and partner statuses with leading technology vendors, supported by teams of trained, certified engineers.
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