Dining Room Ambassador

4 days ago


MI United States Great Wolf Lodge Full time
Host/Hostess Job Description

Job Summary: We are seeking a friendly and attentive Host/Hostess to provide exceptional guest service in our dining areas.

Key Responsibilities:

  • Guest Greeting: Welcome guests and escort them to their assigned dining area, ensuring a seamless and enjoyable experience.
  • Table Management: Monitor table availability and manage the wait list as needed to minimize wait times.
  • Communication: Inform customers of promotions and notify them of their assigned server to ensure a smooth dining experience.
  • Team Collaboration: Work closely with the dining room staff to set and clear tables, replenish water, and serve beverages as needed.

Requirements:

  • Flexibility: Be available to work a variety of shifts, including nights, weekends, and holidays as needed.
  • Background Check: Pass a successful criminal background check and drug screen.

Preferred Qualifications:

  • Previous Experience: Previous host and/or restaurant front of house experience is a plus.
  • Communication Skills: Strong communication skills to effectively interact with guests and team members.
  • Teamwork: Proven ability to work effectively in a team environment.

Physical Requirements:

  • Lifting: Able to lift up to 30 pounds.
  • Mobility: Able to bend, stretch, and twist to perform duties.
  • Standing: Able to stand for long periods of time.


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