Member Services Ambassador

3 weeks ago


Bonita Springs, Florida, United States Crunch Fitness - Bonita Springs Full time
About the Role

The Customer Experience Representative will be responsible for facilitating a positive experience for our members, including membership sales, check-in processes, and facilitating member requests. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Sales of memberships and retail products
  • Facilitating check-in processes for members and guests
  • Providing excellent customer service and creating a welcoming atmosphere
  • Handling member inquiries and resolving issues promptly
  • Maintaining accurate records and reports as required

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