Virtual Assistant

1 month ago


Chicago, Illinois, United States City Auto Group Full time

We are currently seeking a highly skilled Customer Service Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to resolve customer complaints in a professional and timely manner.


This is a full-time position that will require the candidate to have a strong understanding of customer service principles and practices. The successful candidate will be responsible for responding to customer inquiries via phone, email, and chat.


Responsibilities:



  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and equitable manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve customer issues


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