Assistant General Manager
3 weeks ago
At MCR Hotels, we are seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our hotel management team, you will be responsible for assisting the General Manager in ensuring the efficient operation of the hotel, focusing on achieving hotel profitability, and ensuring guest satisfaction.
Key Responsibilities:- Comply with and ensure adherence to MCR standards and regulations to encourage safe and efficient hotel operations.
- Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate and Brand training programs.
- Ensure all levels of service are maintained in accordance with directives given by regional leadership.
- Participate in required Manager on Duty coverage as scheduled.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Must have a positive attitude and willingness to learn.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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