BP - System Admin Level 2

2 weeks ago

London, Kentucky, United States STRATUS Solutions Full time
About Us

We are a leading provider of innovative solutions to federal government customers, enhancing their ability to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.

We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data, and cyber capabilities.

Our Expertise

We possess unique expertise in cross-domain and boundary solutions, network analytics, DevOps, and low-to-high development, setting us apart in our industry.

We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions.

What We Offer

We provide a collaborative environment that fosters communication and an open-door policy, empowering our employees to achieve success and grow their careers.

We offer excellent compensation and amazing benefits, including multiple health insurance options, a 401k plan with immediate vesting, and fully paid long-term disability, short-term disability, and life insurance.

We prioritize employee centricity, providing a commitment to learning and growth, easy ways to achieve both, and a belief in empowering those who are good at what they do.

Job Responsibilities

Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

Manages IT system infrastructure and any processes related to these systems.

Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.

Provides support for the escalation and communication of status to agency management and internal customers.

Requirements

Must have TS/SCI W/ POLYGRAPH.

Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

Bachelor's degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional SA experience may be substituted for a bachelor's degree.

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