Leasing Associate

3 weeks ago


Columbus, Ohio, United States AION Management LLC Full time
Job Description:

The Leasing Associate plays a vital role in maximizing occupancy at AION Management LLC by attracting qualified leads, networking with the local community, scheduling viewings, securing rentals, promoting resident retention, and providing exceptional customer service.

Key Responsibilities:
  • Sales/Marketing:
    • Conduct leasing activities, respond to inquiries, provide property tours, follow up with prospects, and coordinate move-ins
    • Perform market surveys and competitor research
    • Recommend marketing strategies and programs
    • Develop referral programs for residents and merchants
    • Initiate sales outreach plans, including new developments and internal communication
    • Attend weekly marketing meetings and maintain high shop scores
  • Administrative:
    • Inspect apartments with new residents and complete paperwork
    • Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
    • Collect and process application fees, security deposits, rents, and other fees
    • Enter prospect and resident data into Entrata in a timely manner
    • Keep files, desk, and leasing area organized
    • Comply with Fair Housing regulations and local laws
  • Customer Service:
    • Assist with resident functions and events
    • Walk the property for curb appeal and overall appearance
    • Maintain availability for resident functions and community events
    • Provide excellent customer service and display a professional attitude
    Requirements:
    • High school diploma or equivalent; college preferred
    • 1 year of customer service or sales experience (or relevant education)
    • In Pennsylvania or New Jersey, obtain a real estate license within 180 days
    • Strong computer skills, including Microsoft Office (Word, Excel)
    • Excellent English communication skills, both verbal and written
    • Able to walk apartments and grounds, including steps and stairs
    • Occasionally requires lifting 20 pounds or less
    • Available to work weekends and holidays
    • Valid driver's license
    Compensation:
    • We offer a competitive hourly rate of $16.50-$20 per hour, commensurate with experience


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