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Welcome Attendant

2 months ago

Springfield MO USA, United States O'Reilly Hospitality Management Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Welcome Attendant at BigShots Golf. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.

Key Responsibilities
  • Greet and Assign Guests: Welcome guests to the golf course, assign them to a tee box, and provide a brief overview of the BigShots Golf experience.
  • Manage Tee Box Operations: Handle wait lists, assist guests with club selection, and ensure all tee boxes are fully stocked with necessary equipment.
  • Provide Excellent Customer Service: Respond to guest inquiries, resolve issues promptly, and maintain a positive and friendly demeanor at all times.
  • Assist with Daily Operations: Participate in daily assignments, maintain a clean and organized environment, and assist fellow team members as needed.
  • Communicate Effectively: Clearly communicate with guests, team members, and management to ensure seamless operations and resolve any issues that may arise.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is preferred, but not required.
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in the hospitality or service industry, is highly desirable.
  • Physical Demands: The ability to lift up to 50 pounds, bend, and lift items over head is required.
What We Offer
  • Competitive Compensation: A competitive hourly rate and opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) and Roth match.
  • Opportunities for Advancement: A clear path for career advancement and professional growth within the company.