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Fluent Service Representative

1 week ago

San Francisco, California, United States Marketing & Sales Firm Full time

We are committed to excellence in all aspects of our business, and our Bilingual Customer Service Representative team is no exception. As a marketing and sales firm, we understand the importance of building strong relationships with our customers and clients. That's why we're seeking a highly skilled professional who can excel in this role.

As a Bilingual Customer Service Representative, you will be responsible for providing top-notch customer service, educating customers about our services, and guiding them through the sales process. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will make you an invaluable asset to our team.

Main Responsibilities:

  • DELIVER EXCEPTIONAL CUSTOMER SERVICE AND SUPPORT
  • PROVIDE EDUCATION AND GUIDANCE TO CUSTOMERS ON OUR SERVICES AND PRODUCTS
  • WORK CLOSELY WITH CUSTOMERS TO UNDERSTAND THEIR NEEDS AND PROVIDE PERSONALIZED SOLUTIONS
  • COLLABORATE WITH TEAM MEMBERS TO ACHIEVE COMMON GOALS AND OBJECTIVES
  • COMMUNICATE EFFECTIVELY WITH CUSTOMERS AND TEAM MEMBERS TO RESOLVE ISSUES AND CONCERNS