Implementation Manager

3 weeks ago

Augusta, Georgia, United States ADP Full time
Unlock Your Career Potential: Leadership at ADP

At ADP, we're passionate about leading the way in Human Capital Management. Through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.


Job Summary

We're seeking a highly skilled and experienced Team Manager to join our team. As a Team Manager, you'll be responsible for leading daily activities, ensuring efficient operations, and creating a productive and enjoyable working environment for employees.


Key Responsibilities
  • Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals.
  • Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team.
  • Function as a consultant and business partner to other groups within ADP.
  • Train and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed.
  • Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.
  • Serve as an acting backup to the Director, providing leadership, guidance, and direction to team members in the absence of the director.
  • Manage escalated issues and provide direction.
  • Collaborate with peers to establish best practices.
  • Analyze team statistics and prepare reports for the Director.
  • Evaluate associates on performance and complete annual performance appraisals.
  • Work in collaboration with associate to establish Individual Development Plans.
  • Develop and administer corrective action and performance improvement plans.
  • Hire/Fire authority in conjunction with Human Resources.
  • May have budgetary responsibility.
  • May have oversight of Workforce Management to include scheduling, and succession planning.
  • Participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other business units.

Qualifications
  • At least 5 years of experience.
  • At least 3 years of people leadership experience.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.


Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.


Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

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