Pharmacy Technician Customer Service Representative
9 hours ago
We are seeking an experienced Pharmacy Technician with excellent customer service skills to join our team at SpecialtyRx, Inc.
Responsibilities:
- Perform duties assigned by the Data Entry Manager.
- Answer phones and respond to orders, re-orders and general customer inquiries.
- Handle and resolve client complaints and inquiries in a timely manner.
- Triage incoming faxes by facility/department and in accordance with cutoff times.
- Clarify orders as needed.
Requirements:
- Active NJ Board of Pharmacy, Pharmacy Technician License.
- Previous experience in pharmacy.
- LTC pharmacy experience preferred.
- Knowledge of brand name and generic medications.
- Strong attention to detail and organizational skills.
- Moderate to advanced computer skills required.
- Great telephone etiquette a must.
- Frameworks / ECM knowledge a plus.
- High school diploma or equivalent.
EEO Statement: SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans
Let's discuss the possibilities and explore how you can contribute to our team's success.
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