Sales Inside Service Representative

4 weeks ago


Scottsburg, United States SilverTech Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Inside Service/Key Account Service professional to join our team at SilverTech. As a key member of our sales team, you will be responsible for providing exceptional service to our trade customers and headquarters, as well as internal departments.

Key Responsibilities
  • Support key account management in the back office, ensuring seamless coordination and communication.
  • Act as the primary service and contact person for trade customers and headquarters, providing timely and effective solutions to their needs.
  • Analyze and evaluate customer-specific key figures, identifying areas for improvement and suggesting measures to increase sales, revenue, and profits.
  • Proactively suggest and implement measures to enhance sales, revenue, and profits, working closely with key account management and sales back office teams.
  • Develop and maintain strong relationships with trade customers, understanding their needs and preferences to provide tailored solutions.
  • Collaborate with sales and key account management teams to identify opportunities for growth and development.
  • Plan and organize trade fairs and customer events, ensuring successful outcomes and positive customer experiences.
Requirements
  • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with customers and colleagues.
  • Proven analytical and problem-solving skills, with the ability to identify areas for improvement and suggest effective solutions.
  • Ability to work independently and as part of a team, with a strong focus on results and customer satisfaction.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer

As a Sales Inside Service/Key Account Service professional at SilverTech, you will have the opportunity to work with a dynamic and supportive team, contributing to the growth and success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.



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