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Healthcare Professional

1 week ago


Fremont, California, United States Upward Health Full time
About the Role

We are seeking a highly motivated and compassionate Healthcare Professional to join our team at Upward Health. As a key member of our care coordination team, you will be responsible for providing exceptional patient-centered care to our clients.

Your primary focus will be on conducting direct outreach to patients via phone and in-person visits to educate them about our services and enroll them into our program. You will also work closely with our clinical team to facilitate in-home provider appointments and coordinate care between patients and their healthcare providers.

In addition to your excellent communication and interpersonal skills, you must be able to work independently in an unstructured environment and possess strong critical thinking skills to assess patient needs and treatment goals.

Key Responsibilities:

  • Conduct direct outreach to patients via phone and in-person visits
  • Enroll patients into our program and collect key data about patients during the enrollment process
  • Facilitate in-home provider appointments and coordinate care between patients and their healthcare providers
  • Support patients in meeting their healthcare goals as it relates to Quality measures
  • Work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals