Retail Sales Team Member

2 weeks ago


Shirley, New York, United States AutoZone Full time

Job Overview

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We are seeking a highly skilled Senior Retail Sales Associate to join our team at AutoZone. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through upselling and cross-selling.

About the Role

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This is a full-time position that requires a high school diploma or equivalent. You must have basic knowledge of automotive parts and excellent communication and decision-making skills. Ability to lift, load, and deliver merchandise is also required.

Responsibilities

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  • Provide WOW Customer Service
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment including PPE (Personal Protective Equipment)
  • Maintain store appearance and merchandising standards as directed
  • Ensure that merchandise is restocked and placed in their respective areas
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Practice GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
  • Utilize OBDII to read codes from customers automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicates with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations

Benefits

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AutoZone offers competitive pay and paid time off, unrivaled company culture, medical, dental, vision, life, and short- and long-term disability insurance options. Health Savings and Flexible Spending Accounts with wellness rewards, exclusive Discounts and Perks, including AutoZone In-store discount, 401(k) with Company match and Stock Purchase Plan, AutoZoners Living Well Program for mental and physical health, opportunities for career growth and tuition reimbursement.

Estimated Salary

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$16.82 per hour, based on experience and location.



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