Customer Service Representative

5 days ago


Capitol Heights, Maryland, United States Floor & Decor Holdings, Inc. Full time
About the Job

Floor & Decor is an equal opportunity employer that values diversity and inclusion in the workplace. We are committed to creating a positive and supportive work environment where all associates feel valued and empowered to succeed.

About the Role

  • As a Cashier, you will be the primary point of contact for customers, providing exceptional service and ensuring their shopping experience is positive and memorable.
  • You will be responsible for processing transactions accurately and efficiently, handling returns and exchanges, and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.

Responsibilities

  • Greet every customer in a helpful and courteous manner.
  • Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
  • Provide above-and-beyond customer service and exceed customer expectations.
  • Demonstrate and understand compliance of the company's safety processes.
  • Act and work in a manner consistent with the company's core values.
  • Process customers at checkout using the point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Open and close registers.
  • Follow established cash, check, and credit card acceptance procedures.
  • Answer the telephone according to the company guidelines.
  • Stock, tag, and display merchandise as required.
  • Be able to create price tags and merchandise signs.

Working Conditions

  • The employee is occasionally exposed to a warehouse environment and moving vehicles.

Benefits

  • $17.50 - $20.30 per hour.
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401(k) with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).


  • Capitol Heights, Maryland, United States Floor & Decor Full time

    **Job Summary**Floor & Decor is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers.**Key Responsibilities**Answer customer questions and provide assistance in finding the products they need.Process transactions accurately and...


  • Capitol Heights, Maryland, United States Floor & Decor Holdings, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Floor & Decor Holdings, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Customer Service Representative LiaisonWe are a regional family-owned company looking for an inside Customer Service Representative Liaison. This is a career-oriented position where you can make a difference in the linen rental supply industry.Job Description:As a Customer Service Representative Liaison, you will be responsible for handling incoming calls,...


  • Capitol Heights, Maryland, United States Free Line Plumbing Full time

    Job OverviewFreeline Plumbing is seeking a Customer Service Representative/Dispatcher to connect customers with our expert technicians. This role requires strong communication and interpersonal skills, ability to multitask in a fast-paced environment, and experience in customer service or dispatching.ResponsibilitiesProvide excellent customer support by...


  • Capitol Heights, Maryland, United States Floor & Decor Full time

    Job Overview: Floor & Decor is seeking a motivated and customer-focused Cashier and Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a positive store environment.Responsibilities:• Provide excellent customer service by...


  • Capitol Heights, Maryland, United States The Vitamin Shoppe Full time

    **Become a Part of Our Team: Sales and Customer Service Representative**The Vitamin Shoppe is looking for a skilled and enthusiastic Store Associate and Product Expert to provide exceptional customer service and drive sales growth.As a Store Associate, you will be responsible for:Mastering product knowledge and staying up-to-date on promotions and...


  • Capitol Heights, Maryland, United States Penske Truck Leasing Full time

    About Penske">Penske Truck Leasing/Transportation Solutions is a leading global transportation provider that delivers essential and innovative services to help companies move forward. With headquarters in Reading, PA, Penske and its team are driven by excellence and dedication to customer success.">Job Summary">We are seeking a Customer Service...


  • Capitol Heights, Maryland, United States Papa John's - Capitol Heights Full time

    About UsPapa John's - Capitol Heights is a dynamic and customer-centric company seeking a committed Customer Service Representative to join our team.Compensation and BenefitsThe hourly wage for this position is estimated at $15, offering a competitive salary in the Capitol Heights, MD area. As a valued member of our team, you can expect hands-on training, a...


  • Capitol Heights, Maryland, United States Floor & Decor Full time

    ResponsibilitiesGreet customers and provide excellent customer serviceAssist with sales transactions and answer customer questionsStand for long periods of time and move around the store as needed$15-$18 per hour


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Job Title: Customer Service SpecialistThis is a full-time position at Virginia Linen Service of Maryland, Inc. The estimated annual salary for this role is $40,000 - $60,000.Company OverviewVirginia Linen Service of Maryland, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, healthcare, and small business...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Job Title: Customer Service ProfessionalWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Professional.Job Description:In this role, you will be responsible for providing exceptional customer service to our clients. You will handle telephone inquiries, respond to emails, and resolve any issues that may arise....


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Hiring Now: Customer Service Representative at Virginia Linen Service of Maryland, Inc.. We're seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you'll provide exceptional customer service, manage accounts receivable, and perform basic accounting tasks.A competitive estimated salary range...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Career Opportunity in the Linen IndustryVirginia Linen Service of Maryland, Inc. is looking for a dedicated and results-driven individual to fill the role of Customer Service Representative.The estimated annual salary for this position is $50,000 - $70,000.About UsAs a family-owned and professionally managed company, we have been serving customers since...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    Responsibilities and RequirementsAdminister operational procedures for AP/AR/inventory control and customer service.Manage an automated, customer-driven office with a small staff of customer service professionals.Responsible for daily, weekly, and monthly analytics and reporting.Keep accurate financial records.This role requires a high school diploma or...


  • Capitol Heights, Maryland, United States WLR Automotive Group Inc Full time

    About the JobWe are looking for a skilled Cashier/Courtesy Attendant to join our team at The Auto Spa Express. As a key member of our staff, you will be responsible for processing payments, maintaining the cleanliness of the facility, and providing outstanding customer service. With a starting hourly rate of $15.00 and opportunities for sales commission,...


  • Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time

    About the RoleThis is a labor-intensive role requiring frequent interaction with customers, loading, pushing, pulling, and lifting up to 50lbs, as well as reaching, squatting, and bending while delivering products across various weather conditions.The successful candidate will have a clean driving record, be able to pass required background checks, drug...


  • Capitol Heights, Maryland, United States WLR Automotive Group Inc Full time

    Salary and BenefitsStarting hourly rate is $15.00 per hour, plus generous sales commission. First-year cashiers can earn between $15-$19 per hour. Our benefits package includes competitive salary, yearly increases, paid time off, holidays, referral bonuses, employee discount, learning opportunities, health insurance, life insurance, short-term disability,...

  • Sales Representative

    4 weeks ago


    Capitol Heights, Maryland, United States CORT Full time

    CORT Furniture Outlet Job DescriptionWe are seeking a qualified Sales Representative to join our team at CORT Furniture Outlet. As a Sales Representative, you will be responsible for selling previously rented furniture to customers, providing excellent customer service, and meeting sales targets.Key responsibilities include:Selling furniture products to...


  • Capitol Heights, Maryland, United States dancker Full time

    Job SummaryWe are seeking a highly skilled C(customer)Service Coordinator to join our team at Dancker. In this role, you will be responsible for providing exceptional customer service and support to our clients.Managing assigned accounts from point of order processing through installation and invoicing.Responding to customer inquiries and resolving issues in...


  • District Heights, Maryland, United States Forman Mills Full time

    Job Title:Customer Service Representative\About Forman Mills:We are a retail company dedicated to providing exceptional customer service and a wide selection of products. Our team is committed to making every customer feel valued and supported.\Job Responsibilities:Assist customers in finding products and provide exceptional serviceOperate cash registers and...