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Restaurant Operations Manager

2 months ago

Miami, Oklahoma, United States Sonic Full time
About the Job

We are seeking a highly skilled and experienced General Manager to lead our SONIC Drive-In team. As a key member of our management team, you will be responsible for overseeing the daily operations of the Drive-In, ensuring that our guests receive a high-quality food and service experience.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of Great People to provide exceptional customer service and ensure a smooth operation of the Drive-In.
  • Leadership and Management: Demonstrate a Fair, Firm, Fun leadership approach, leading by example and setting high standards for yourself and your team.
  • Financial Management: Manage a profit and loss statement to exceed expectations every week, month, and year, ensuring the financial success of the Drive-In.
  • Employee Relations: Swiftly resolve employee concerns with a thoughtful approach, celebrating team successes and coaching for better performance.
  • Communication and Feedback: Set clear expectations and provide continuous feedback to ensure that employees understand their roles and responsibilities.
  • Community Involvement: Get out in the community, make a difference, and grow sales for your Drive-In and the brand.
  • Compliance and Safety: Maintain and enforce SONIC safety and sanitation standards, as well as comply with all federal, state, and local laws and regulations.
Requirements
  • Experience: Prior management experience, preferably in the restaurant or retail industry.
  • Education: Associate's degree in Business or related field, or equivalent experience.
  • Skills: Positive attitude, resiliency, eagerness to learn and grow professionally and personally, excellent leadership and communication skills, and ability to prioritize and complete tasks accordingly.
  • Availability: Willingness to work irregular hours, including nights, weekends, and holidays.