Hospitality Team Member

5 days ago


Beachwood, Ohio, United States Pyramid Global Hospitality Full time

About Our Company

Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities.

We are committed to creating exceptional guest experiences, with a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off.

Our Culture

We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows our team members to be their best selves.

Job Description

  • Greet and welcome guests upon arrival, creating a positive first impression.
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
  • Manage reservations, answer guest inquiries, and address complaints promptly.
  • Maintain a clean and organized front desk area.
  • Provide accurate information about the hotel, rooms, rates, and amenities.
  • Process payments and manage cash transactions accurately.
  • Coordinate with housekeeping and maintenance to ensure smooth operations.
  • Promote teamwork and contribute to a friendly, safe work environment.
  • Perform other duties as assigned.

Benefits and Salary

  • Competitive salary: $15.00 per hour.
  • Opportunities for career growth and advancement.
  • A supportive and dynamic team environment.
  • Ongoing training and development programs.


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